Terms and Conditions


tea pot peach

 Contact us for a bespoke quote or to book your package.

A little extra information:

Payment
Once you have decided on your vintage tea package we will ask you to send back a completed booking form along with a cheque/bank transfer for the full price of your order and the additional £50 - £150 refundable deposit. Please post cheques to us at:
Strawberry Fayre, Broadway, Hill Farm, Northwood Lane, Bewdley, Worcs DY12 1AT

Styling and Packaging Service
Sit back, relax and enjoy your event- let us style and re-package your crockery. Styling starting from £1 per setting or £1.75 for both dependent on party size.

Delivery and Collection
Strawberry Fayre deliver and collect your vintage afternoon tea packages. Your mileage will be calculated using AA Route Planner from the nearest location (Bewdley/Cheltenham) and willl be costed at 45p per mile. Your delivery will be the day before and collection the day after your event, unless arranged otherwise.

Washing up
Washing up is included in our price, however please could you remove any food from the crockery before re-packing and returning. PLEASE don’t be tempted to put the crockery in a dish-washer as it’s very easily damaged.

Repackaging Policy
We like to do our bit for the environment, therefore require dirty crockery to be repakaged safely in the newspaper provided and the wadding returned in the bin liner also provided. If items have not been repackaged when collected the repackaging fee of £1 per setting will be charged. 

Linen Hire
As our table linen is vintage, please be aware that there may be some slight signs of aging.

Breakage/Loss of Item/s Deposit
Occasionally accidents will happen therefore we do require a breakage deposit which is refunded once collection has been made and all items checked. Your deposit will be returned to you by your preferred method- either cheque/bank transfer within no more than 3  -14 working days depending on the size of your order. Any breakages/losses that do occur will be charged at 5 times the individual hire cost of the item. The cost will be deducted from the breakage deposit. These charges apply to all of our crockery, bunting, linen and accessories. The breakage deposit varies according to the total package price. For packages under £200 a deposit of £50 is required, £200- £500 a deposit of £100 is required and packages over £500 deposits are negotiated on an individual basis. All deposits are payable at the time of booking.

Cancellation Policy
We sincerely hope that you have no reason to cancel your special event. However, should you no longer require our services the following cancellation terms apply:
- More than 30 days notice – 50% of your total bill will be charged
- 15-29 days notice – 75% of your total bill will be charged
- Less than 14 days notice – sorry but you will receive no refund.

Liability
Strawberry Fayre can accept no responsibility for any injury or damage to any persons cause by items hired or sold and can accept no liability arising from any event involving or concerning hired or sold items.  All items are hired solely under the hirer’s responsibility.

We look forward to making your event extra special.

Contact us for a bespoke quote or to book your package.

 peach bunting